"The agent understands our dispute logic better than some of our human reviewers did. It was running in production before I expected to see the first design document."

"They understood our constraints from day one. They didn't rip anything apart; just made precise, thoughtful improvements that made an enormous difference to everyone using the product."

"I used to guess what we needed for the week. Now the system just tells me; and it's right. We barely throw anything out anymore, and my food costs are down. It paid for itself in the first month."

"I always meant to follow up with customers properly but never had the time. Now the AI writes the messages and I just approve them. My regulars have noticed. They tell me it feels personal; and it is, because it's based on what they actually bought."